Terms of Service - Aura Therapy

Last Updated: June 24, 2026

1. Acceptance of Terms

These Terms of Service constitute the terms and conditions governing your use of https://auratherapyspa.com (the “Website”) and your interactions with AURA THERAPY LLC (“AURA Therapy,” “Company,” “we,” “our,” or “us”).

Please read these Terms carefully.

By accessing or using the Website, booking an appointment, requesting services, submitting information, or otherwise interacting with AURA Therapy, you agree to these Terms.

If you do not agree with these Terms, please discontinue use of the Website.

2. Use of the Website

You may use the Website only for lawful purposes.

You agree not to:

• Violate applicable laws or regulations

• Submit false, fraudulent, or misleading information

• Misrepresent your identity or affiliation

• Attempt to gain unauthorized access to the Website or related systems

• Introduce viruses, malware, malicious code, or harmful content

• Interfere with the operation, performance, or security of the Website

• Use automated tools to scrape, copy, or collect Website data without permission

• Use the Website to harass, abuse, defraud, or harm another person

• Infringe the privacy, intellectual property, or other rights of another person or organization

We may restrict or terminate Website access for conduct that violates these Terms or threatens the Website, AURA Therapy, our customers, staff, or service providers.

3. Services

AURA THERAPY LLC offers massage therapy, scalp treatment, head spa, foot therapy, and wellness services.

Service descriptions, durations, prices, availability, packages, memberships, and other information shown on the Website are provided for general informational purposes and may change without notice.

Submitting an appointment request or other information does not guarantee:

• Appointment availability

• Acceptance of a requested appointment time

• Availability of a particular provider

• Eligibility or suitability for a particular service

• Availability of a particular package, membership, or product

A confirmed appointment is subject to the policies communicated through our booking system, confirmation messages, intake forms, posted notices, or staff communications.

4. Appointments, Cancellations, and Payments

Appointment, cancellation, rescheduling, late-arrival, no-show, deposit, refund, package, membership, gift card, and payment policies may be provided separately through:

• Our booking platform

• Appointment confirmation communications

• Intake or consent forms

• Posted policies

• In-person or telephone communications

By booking or receiving services, you agree to follow the policies disclosed at the time of booking or service.

Prices and availability may change without notice. Applicable taxes, fees, deposits, or other charges may be disclosed during booking or payment.

5. Health and Service Information

Information provided on the Website is for general informational purposes and is not medical advice, diagnosis, or treatment.

Customers are responsible for providing accurate information regarding health conditions, sensitivities, injuries, medications, allergies, pregnancy, or other circumstances that may affect the suitability of a service.

AURA Therapy may decline, modify, postpone, or discontinue a service when reasonably necessary for safety, legal, ethical, or professional reasons.

Customers should consult an appropriate licensed healthcare provider regarding medical conditions or health concerns.

6. User Submissions

If you submit appointment requests, contact forms, intake information, reviews, comments, messages, or other content, you authorize AURA Therapy to use that information as reasonably necessary to:

• Respond to your request

• Provide services

• Manage appointments

• Maintain business records

• Provide customer support

• Improve our services and customer experience

You agree not to submit content that:

• Is unlawful, fraudulent, or misleading

• Is defamatory, threatening, abusive, or harassing

• Infringes intellectual property rights

• Violates another person’s privacy

• Contains unauthorized advertising, spam, malware, or harmful code

We may remove submitted content when reasonably necessary.

7. Messaging Terms and Conditions

By completing AURA Therapy’s documented SMS opt-in process, you agree to receive recurring text messages from AURA THERAPY LLC regarding:

• Booking links

• Appointment confirmations and reminders

• Scheduling and rescheduling assistance

• Customer support communications

• Service-related updates

• Missed-call follow-up

Message frequency varies depending on your appointments, requests, and interactions with AURA Therapy.

Message and data rates may apply based on your wireless carrier plan.

For support, reply HELP, call 425-998-8400, or email info@auratherapyspa.com.

You may opt out at any time by replying STOP to any SMS message from AURA Therapy.

After replying STOP, you will receive no further SMS messages from that SMS program unless you provide consent again.

Consent to receive SMS messages is not a condition of purchase.

Wireless carriers are not responsible for delayed or undelivered messages.

Delivery of SMS messages may be affected by your mobile device, wireless service, carrier coverage, network availability, or other conditions outside AURA Therapy’s control.

For information about how AURA Therapy collects, uses, and protects personal information, please review our Privacy Policy:

https://auratherapyspa.com/privacy-policy

For information about our SMS opt-in process and communication preferences, please visit:

https://auratherapyspa.com/communication-preference

8. Intellectual Property

Unless otherwise stated, all content on the Website, including:

• Text

• Logos

• Graphics

• Photographs

• Images

• Designs

• Service descriptions

• Layouts

• Videos

• Other materials

is owned by or licensed to AURA THERAPY LLC and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, license, or commercially use Website content without prior written permission.

9. Third-Party Websites and Platforms

The Website may contain links to third-party websites, booking platforms, payment processors, maps, social media platforms, or other services.

AURA Therapy does not control third-party services and is not responsible for their:

• Availability

• Content

• Accuracy

• Privacy practices

• Security practices

• Products

• Services

• Terms or policies

Your use of a third-party service is governed by that provider’s terms and privacy policy.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.

AURA Therapy does not guarantee that:

• The Website will always be available

• The Website will be uninterrupted or error-free

• All Website information will always be complete or current

• Defects will always be corrected immediately

• The Website will be free from harmful components

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

11. Limitation of Liability

To the fullest extent permitted by applicable law, AURA THERAPY LLC and its owners, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

• Use of or inability to use the Website

• Reliance on Website information

• Third-party websites or services

• Delayed or unavailable communications

• Unauthorized access outside our reasonable control

Nothing in these Terms limits liability that cannot lawfully be limited.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless AURA THERAPY LLC, its owners, employees, contractors, representatives, and affiliates from claims, losses, liabilities, damages, expenses, or costs arising from:

• Your violation of these Terms

• Your misuse of the Website

• Your submission of unlawful or infringing content

• Your violation of applicable law

• Your violation of another person’s rights

13. Changes to These Terms

We may revise these Terms from time to time.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Changes become effective when posted unless otherwise stated. Continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

Any dispute will be subject to applicable federal and Washington law and the jurisdiction of an appropriate court, unless otherwise required by law.

15. Contact Information

Questions regarding these Terms may be directed to:

AURA THERAPY LLC

6830 NE Bothell Way Ste G

Kenmore, WA 98028

Phone: 425-998-8400

Email: info@auratherapyspa.com

Website: https://auratherapyspa.com

https://auratherapyspa.com/privacy-policy

Communication Preferences:

https://auratherapyspa.com/communication-preference